Houston, Texas · Residential & Commercial
Flood Damage Cleanup in Houston, TX
Floodwater from storms, surface runoff, plumbing failures, or indoor overflows can affect flooring, walls, contents, and building materials. Request an assessment for a Houston-area home, rental, or commercial property.
- Emergency service requests accepted 24/7
- Residential and commercial requests
- Assessment, cleanup, drying, and next-step planning
Property-specific assessment and planning
What Flood Damage Cleanup May Include
Floodwater from storms, surface runoff, plumbing failures, or indoor overflows can affect flooring, walls, contents, and building materials. Request an assessment for a Houston-area home, rental, or commercial property.
The appropriate scope depends on the source, affected materials, safety conditions, access, contamination concerns, and how far moisture or residue has traveled. A participating provider should explain the proposed work before authorization.
For urgent requests, call (713) 532-9167. For non-life-safety requests, use the assessment form and describe the property, ZIP code, affected areas, source, and current conditions.

Common property conditions
When to Request an Assessment
Stormwater intrusion
Wind-driven rain, roof openings, drainage problems, or surface water enters the property.
Plumbing discharge
A failed pipe, supply line, fixture, or appliance releases water faster than it can drain.
Ground-level flooding
Water enters doors, garages, lower rooms, or foundation-level spaces.
Multiple affected rooms
Water moves beneath flooring, through walls, or into adjoining areas.
From intake to recovery planning
A Typical Service Process
- 01
Safety and intake
Identify hazards, the water source, affected rooms, and whether water is still entering.
- 02
Inspection
Evaluate visible damage, moisture migration, materials, and possible contamination.
- 03
Extraction
Remove accessible standing water using an approach suited to site conditions.
- 04
Drying plan
Position drying and dehumidification equipment where appropriate and monitor conditions.
- 05
Cleanup and next steps
Organize cleaning, documentation, material decisions, and repair planning.
Residential and commercial requests
Property-Specific Priorities
Residential
Homes, rentals, and multifamily properties
Requests may involve occupied rooms, belongings, flooring, cabinets, shared walls, and coordination with owners, residents, or property managers.
Commercial
Offices, retail, hospitality, and managed facilities
Commercial planning may consider access, safety, operations, equipment, tenant communication, documentation, and phased work.
Common questions
Flood Damage Cleanup FAQ

Is floodwater always contaminated?
The source and route of the water determine the risk. Outdoor floodwater and sewage-affected water should be treated cautiously until a qualified provider evaluates the conditions.
What should I do before help arrives?
Avoid wet electrical areas, stop the source only if safe, keep people and pets away, and document visible conditions without entering hazardous areas.
Can commercial properties request cleanup?
Yes. Residential and commercial requests can be submitted, subject to provider coverage, access, equipment needs, and project scope.
Request assessment
Tell Us About the Property
For urgent conditions, calling is the fastest way to explain what happened. For other requests, include the ZIP code, property type, source, affected areas, and known hazards.
Do not submit insurance policy documents, payment information, Social Security numbers, medical records, government IDs, or other sensitive information.
Request Assessment
Submitting a request does not create an obligation to purchase services.