Who we are
Houston Water Damage Restoration operates the website https://waterdamagehouston.info/. The website provides information, accepts service requests, and may help connect Houston-area property owners with independent restoration service providers.
Information you provide
When you submit a contact or assessment form, the website may collect information such as your name, email address, phone number, subject, message, property type, ZIP code, affected areas, and details you choose to provide about the service request.
Do not submit Social Security numbers, payment-card information, medical records, government identification, insurance policy documents, or other unnecessary sensitive information through website forms.
Phone and call information
When you call a number displayed on the website, basic call information may be processed by telecommunications, routing, or call-management providers. Depending on the technology in use, this may include the calling number, date, time, duration, routing information, and call outcome. If call recording is used, any legally required notice or consent should be provided through the call experience.
Service-provider routing
Calls and forms may be routed or shared with an independent restoration provider serving the requested area so the provider can review and respond to the request. Provider participation, availability, pricing, response times, licensing, insurance, and qualifications vary. Confirm these details directly before authorizing work.
Analytics and technical information
The website may use analytics and site-performance tools. These tools may collect information such as IP address, approximate location, browser and device type, operating system, referring page, pages viewed, interactions, and visit times. This information is used to understand website use, maintain performance, identify problems, and improve content and user experience.
Cookies and similar technologies
The website and its service providers may use cookies or similar technologies for essential functionality, security, preferences, analytics, form operation, and performance. Browser settings can be used to block or remove cookies, although some website functions may not work as intended.
Call tracking
If call-tracking technology is enabled, the website may display or route calls through numbers used to measure call source and campaign performance. Call-related information may be processed by the call-routing or analytics provider and the independent service provider receiving the request.
How information may be shared
- With independent service providers that may respond to a service request.
- With hosting, form-processing, analytics, telecommunications, security, and technical service providers.
- When reasonably necessary to protect the website, users, providers, or legal rights.
- When required by applicable law, legal process, or a valid government request.
The website does not represent that independent providers are employees of Houston Water Damage Restoration. Third-party providers may have their own privacy practices and agreements.
Data retention
Information may be retained for as long as reasonably necessary to process requests, maintain records, operate and secure the website, resolve disputes, enforce terms, and meet applicable legal obligations. Retention periods may vary by the type of information and the service providers involved.
Data security
Reasonable administrative and technical measures are used to protect website information. No internet transmission or storage system can be guaranteed to be completely secure.
Your privacy choices
You may choose not to submit a form, limit the information you provide, adjust browser cookie settings, or contact the website regarding a privacy question or request. Applicable rights may vary by location and are subject to identity verification and legal exceptions.
Children’s privacy
This website is intended for adults requesting property services and is not directed to children.
Changes to this policy
This Privacy Policy may be updated when website functions, service providers, or information practices change. The current version will be posted on this page.
Contact
Privacy questions may be submitted through the Contact page or by calling (713) 532-9167.