FAQ
Emergency Call – 24/7
Frequently Asked Questions
Get answers to common questions about water damage restoration, emergency services, and mold removal from Houston’s trusted experts. Available 24/7.
01
🧠 General Questions
A: We proudly serve Houston and nearby cities including Spring, The Woodlands, Cypress, Tomball, Conroe, and Humble.
A: Yes, all our technicians are IICRC-certified and trained in water damage restoration, mold remediation, and emergency response.
A: We typically arrive within 60 minutes of your emergency call — 24/7, day or night.
A: Yes, we work directly with most major insurance providers to help streamline your claims process.
02
💧 Service-Related Questions
A: Our services include emergency water removal, water damage restoration, mold testing & remediation, sewage cleanup, flood repair, and fire/smoke damage restoration.
A: Yes, we offer no-obligation, free quotes after an on-site assessment.
A: Restoration time varies based on the extent of the damage. Most jobs take between 2–5 days to fully dry and restore.
A: Yes, we use advanced moisture meters and infrared cameras to detect hidden moisture behind walls and under flooring.
03
🚨 Emergency Questions
A: Absolutely. We’re available around the clock for immediate response to water-related emergencies.
A: Turn off the water source if safe, avoid electrical appliances in wet areas, and call us right away at (713) 555-1234.
A: Yes, mold can begin growing within 24–48 hours of water exposure. That’s why fast drying and remediation is essential.
A: Yes, we offer complete sewage cleanup including waste removal, disinfection, and deodorizing.
